Volunteer Manager

This is a dedicated position involving knowledge of animal shelter operations.  An employee in this class is responsible for recruiting, training, scheduling and supervising volunteers and fosters.

The main goal of the volunteer manager is to ensure the organization has enough volunteers and fosters to assist in the general operation of the Animal Shelter.  Duties are performed under general supervision.

The Volunteer Manager will assess organizational volunteer needs and match volunteer with assignments. They are also responsible for recruiting, interviewing, training, and evaluating volunteers. Directs the work of volunteers when performing animal care duties.

Volunteer Management experience is preferred.

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Boone County Fiscal Court Job Description

Volunteer Manager

Animal Care & Control

Job Summary

This is a dedicated position involving knowledge of animal shelter operations.  An employee in this class is responsible for recruiting, training, scheduling and supervising volunteers and fosters.

The main goal of the volunteer manager is to ensure the organization has enough volunteers and fosters to assist in the general operation of the Animal Shelter.  Duties are performed under general supervision.

Major Essential Duties

  • Assess organizational volunteer needs and match volunteers with assignments that suit their skills and interests
  • Assist in recruiting, screening, interviewing, training and managing volunteers and fosters
  • Directs the work of volunteers when performing animal care duties
  • Create volunteer and foster program materials
  • Track and assess volunteer and foster statistics
  • Maintain positive, regular communication with shelter staff, volunteers and fosters
  • Knowledge of BCAS shelter database and daily operations
  • Maintain the BCAS Volunteers, Staff, Fosters Facebook group
  • Stay current on knowledge of Boone County Animal Care and Control operating procedures
  • Other related duties as assigned.

Minor Essential Duties

  • Assist in the feeding and care of impounded animals; knowledge and ability to administer vaccines and worm medications
  • Assist the public with the recovery of lost pets; by assisting owners through the shelter, completing lost reports, checking found reports, and making additional recommendations on recovery
  • Assist the public in choosing a pet for adoption and accurately completing adoption documentation
  • Administer on the job training, as necessary
  • Works with animal rescue groups, as necessary
  • Perform any other animal care and control duties as directed by the Director

Supervisory Responsibilities

Responsibilities may include the following in accordance with organizational policies and applicable laws for all positions of county government under the direction of the Judge/Executive’s Office:

  • Supervise Volunteers within Animal Care and Control
  • Assist with training, development and work assignment
  • Evaluate job performance
  • Provide complaint and problem resolution
  • Enforce policies and procedures

Relationships

The Volunteer Manager performs duties within the Animal Care & Control department or animal shelter under the direct supervision of the Animal Control Director.

Qualifications

Education and/or Experience

  • Graduation from a standard high school or the equivalency
  • Knowledge of animal behavior patterns
  • Knowledge of caring for and feeding animals
  • Experience in personnel management preferred

Language Skills

  • Ability to read, analyze, and interpret policies, procedures, professional publications, and governmental regulations
  • Possess strong oral, written and listening skills
  • Ability to handle sensitive issues 

 Mathematical Skills

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers and decimals 

Reasoning Skills

  • Solves practical problems while dealing with several abstract and concrete variables
  • Interprets an extensive variety of complex technical and instructional information
  • Makes decisions which serve the best interest of the County and impact the areas over which authority is exerted

Certificates, Licenses, Registrations

  • Possession of, or ability to obtain a proper Commonwealth of Kentucky motor vehicle operator’s license for type of equipment operated

Other Knowledge and/or Skills

  • Knowledge of the occupational hazards and corresponding safety precautions necessary for the safe performance of assigned duties
  • Ability to exercise good judgment
  • Ability to analyze, plan and organize programs
  • Ability to understand and carry out oral and written instructions
  • Ability to act independently within established guidelines
  • Ability to maintain accurate records
  • Ability to restrain animals

 Physical Demands

The physical demands described represent those required to successfully perform the essential job functions.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing job duties, the employee could reasonably be expected to:

Lifting  

Object/s

Occasional

1-33%

Frequent

34-66%

Constant

67-100%

Floor to waist lift Larger animals, bags of product  

50 lbs

 

 

Waist to 50 inch lift Small animals, bags of product  

30 lbs

 

Carrying Occasional

1-33%

Frequent

34-66%

Constant

67-100%

Small animals, bags of product short distances  

30 lbs.

 

 

      .

 

Pushing – Pulling

 

Occasional

1-33%

Frequent

34-66%

Constant

67-100%

Push –tables, carts, animals Force

approx.30 lbs of force

   
Pull – tables, carts, animals Force =

approx. 30 lbs of force

   

 

Postures Occasional

1-33%

Frequent

34-66%

Constant

67-100%

Standing                X
Sitting               X
Walking                X
Bend/stoop               X
Squat               X
Crawl               X
Twisting               X
Climbing               X
Crouch               X
Kneel               X
Balance               X

 

Hand use Occasional

1-33%

Frequent

34-66%

Constant

67-100%

Simple Grasp                   X
Firm Grasp                X
Fine Grasp                X
Keyboard-data input                X
Tools-impact                X
Tools-vibration                X
Tools-wrist/hand rotation                X

 

Reaching

 

Occasional

1-33%

Frequent

34-66%

Constant

67-100%

Shoulder-Overhead               X
Waist                 X
Below waist               X
Forward                 X
Laterally               X
Cross midline               X
Behind body               X

Vision requirements include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus

Work Environment

The work environments described in the preceding paragraphs represents those encountered while performing the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level is usually moderate to high
  • Danger from moving traffic
  • Exposure to aggressive and sick animals
  • Exposure to zoonotic diseases and parasites
  • Temperature level will vary from extreme cold to extreme heat
  • Moisture level will vary from extreme dry to rain, snow, and ice conditions and may require immersion in water

Comments

  • Must display the following:
    • Positive communication
    • Objectivity
    • Willingness to solve problems
    • Commitment to serve the county’s best interests
  • Adherence to the applicable provisions of the Department Rules and Regulations, the Personnel Policy Manual, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities
  • Must have personal integrity and remain free of felony convictions
  • Must maintain confidentiality when required
  • Must be 21 years or older
  • Must be bondable

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